Brian Armstrong, Co-Founder and CEO at Coinbase has a really good post over on Medium titled How we make decisions at Coinbase
In the post, Brian shares a framework developed at Coinbase to make decisions more effectively. I'm impressed with how the organization and operationalization of decisions are built around the company's core values - these include clear communication and efficient execution. I'm not going to lift Brian's entire post but found this chart very interesting.
He then gets into the framework details including setting the parameters, deliberation, and making the decision. His post finishes with a list of failure modes.
A bad "big" decision will always have long lasting impact on any organization. Letting things fester and trying to cover up makes things even worse - just look at Michigan State as an example. Following the Coinbase framework is one way to try and avoid making them. Be sure to read Brian's full post here.
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